Security
Security plays a vital role in any organization which provides IT enabled services.
Physical Security :
- Close Circuit TV
- Four cameras per floor and one camera installed in the Server room
- Based on digital recording on hard disk
- 24x7 management by the security guards
- Fire Alarm
- Fireproof Safe
- Locked Doors 24x7x365
- Power: Complete and fully tested UPS environment including both battery and fuel generator back-up power.
Executives Data Security :
- Dedicated folders on file server. The access to these folders is dependent on the access privileges given to each individual user. All system files/directories are write protected from users
- Backup for this server taken on an hourly basis
- The floppy drives and CD/DVD at each of the Executives are disabled
- As we are using Windows XP as an operating system, we have disabled the control panel access and command prompt access for all the CSEs
- No default administration access is allowed to CSEs and no access provided to Executives for modifying BIOS.
- CSR are given the access to the Internet as per the process requirement and all other access is denied.
- All the attachments in the mail going outside are restricted and are regularly screened by email content manager and in turn monitored by system and administration department.